Testimonials

Here's What Our Customers Have To Say

We are your one-stop shop for a greener home, providing a range of energy-efficient home upgrades.

 

We are proud to be rated 4.9 / 5 on Google by our customers. Read some of our customer reviews below.

 

Recent Google Reviews

4.9
powered by Google
Caitlin E.
08:08 30 Apr 25
Fantastic and nice team of workers and a fantastic job done too - very very neat and caring work! Thank you, Margaret
Response from the owner 08:21 30 Apr 25
Hi Margaret, thank you for choosing Refresh NI for your heating and cavity wall insulation install and for leaving us such a lovely review. We are glad to hear that you are happy with our team and the work completed.Thanks, Team Refresh.
Nigel G.
14:50 21 Apr 25
I initially applied to have roof insulation done but when they did the survey it was discovered that I also needed cavity wall insulation. The whole process from the initial application to the completion of the work only took a matter of weeks. The guys were really professional and friendly and did a fantastic job. Highly recommended!
Response from the owner 08:03 23 Apr 25
Hi Nigel, thanks for choosing Refresh NI for your roof and cavity wall insulation install and for leaving us such a nice review. We are glad to hear that you are happy with the work of our team and efficiency of the application process.Thanks, Team Refresh.
Karina C.
15:24 16 Apr 25
First time using them, and highly recommend. Filled out the online contact form, heard back the next day and got an appointment that week.Service was quick and very reasonably priced!My only gripe would be that if you are not paying by cash, you're asked to pay via secure link prior to the work being done which of course is not recommended due to scams, so something to note.
Response from the owner 14:25 17 Apr 25
Hi Karina, thanks for choosing Refresh NI for your Boiler service and for leaving us this brilliant review. We are delighted to hear that you are happy with the pricing and efficiency of the services provided. Thank you for your constructive feedback about the payment process, we value your opinion. Thank you for the brilliant rating overall.Thanks, Team Refresh.
Pól S.
17:31 12 Mar 25
I have used Refresh twice recently. I had a replacement heating boiler installed, and a separate oil pipe replaced. Both of these jobs have been finished too the highest degree. From first enquiry to end of job, the service has been faultless. great communication, clean , professional and courteous engineers and a fair price. I can recommend them absolutely
Response from the owner 09:25 13 Mar 25
Hi Pól, thank you for choosing Refresh NI for your Boiler Replacement and for leaving us this brilliant review. We are delighted to hear that you are happy with the work and services provided, and that you have used our services more than once - This is always great to hear.Thanks, Team Refresh.
Michael C.
17:19 21 Feb 25
RefreshNI converted my heating from oil to gas a couple of weeks ago. They were pleasant, efficient and professional from start to finish.The conversion was done when I was away - all done in a day - and I've come back to a house with a great heating system and hardly any sign of the work they did to track pipes etc. They left everything neat and tidy. It's also great to have the oil tank and boiler house gone from my back yard.I had been reluctant to get this oil to gas conversion done, thinking that it would be disruptive. I needn't have worried.I found RefreshNI via a Google search and am glad that they were the firm that caught my eye. I'd recommend them to anyone,.
Response from the owner 15:19 25 Feb 25
Hi Michael, thank you for choosing Refresh NI and for leaving us this detailed review. We are delighted to hear that you are happy with the work and services provided as part of your recent Oil to Gas conversion.Thanks, Team Refresh.
JandN
12:01 08 Feb 25
Boiler instillationExcellent service from initial quote to site visit to work completion.The team completed instillation in 1 day … came on time … tidy ..The proof is all the radiators now work!!!
Response from the owner 09:21 11 Feb 25
Hi there, thank you for choosing Refresh NI and for leaving us this detailed review. We are delighted to hear that you are happy with the work and services provided as part of your recent boiler Installation.Thanks, Team Refresh.
Brendan M
12:52 22 Jan 25
Had a boiler in a rental property replaced by Refresh NI in the last few days- the communication, the updates and the standard of the workmanship was simply excellent. They came on time, completed the job to a high standard and were hugely helpful_ I would definitely recommend this brilliant company. A big shoutout to Ashlee for her promptness, great advice and helpful attitude.
Response from the owner 09:13 21 Jan 25
Hi Brendan, thank you for choosing Refresh NI and for taking the time to leave us this detailed review. We are delighted to hear that you are happy with the work and services provided by both our engineers and our back end staff, especially Ashlee, as part of your recent boiler replacement.Thanks, Team Refresh.
Philip H.
16:16 10 Dec 24
I have had boiler services and most recently a boiler replacement as well as a radiator replacement by Refresh. They are absolutely fantastic, both the back end staff who helped get me quotes for the work and the people who came to carry it out. All very friendly, very professional and definitely the most competitively priced provider.
Response from the owner 09:29 11 Dec 24
Hi Philip, thank you for choosing Refresh NI and for taking the time to leave us this brilliant review. We are delighted to hear that you are happy with the work and services provided by both our back end team and our engineers as part of your recent boiler and radiator replacement.Thanks, Team Refresh.
KIG E.
15:47 20 Nov 24
The experience of any services or trade's is often down to the communication of the customer service team. I have to say that Ashley is a superb representative of this company. She is professional, efficient & courteous. The company is blessed to have Ashly as a member of the team.
Response from the owner 09:02 21 Nov 24
Hi KIG Enterprises, thank you for choosing Refresh NI and for taking the time to leave us this lovely review. We are delighted to hear that you are happy with the work and service provided by our team, and thank you for highlighting Ashlee's work.Thanks, Team Refresh.
Jerome M.
15:15 24 Oct 24
After checking out neighbours gas central heating installations I had been putting off getting this done for years. I wish I had known about refresh NI sooner. Turned up exactly when they said, told me how's long they would be there. The quality of work, surprised me, I was expecting to be underwhelmed. Completely the opposite I was overwhelmed, amicable and likeable folk doing the work. From start to finish it was an absolute pleasure doing business with Refresh NI. Someone’s recommended them to me, I would highly recommend as well, save yourself the hassle if you’re getting gas central heating in just get the professionals in Refresh NIKind regardsJerome

Other Customer Reviews

“I recently had a home charger installed by Refresh NI. Lewis was knowledgeable, courteous & efficient. The quotation was competitive and there were no hidden surprises. Ryan, the engineer phoned me shortly before he arrived and the installation was done efficiently with no mess. I would have no hesitation in recommending Refresh to anyone.”

Dave B

EV Charger Customer

A friend of mine recommended this great company to me. Their prices are on the website , it shows transparency, the service is outstanding and it’s
easy to contact them. The engineers are polite, arrived on time and very knowledgeable & checked every detail. I received the gas service certificate in email as well with all the details. Highly recommend!

Eniko J

Boiler Service Customer

Had Refresh NI complete our loft insulation. From start to finish I found the company and staff to be professional and efficient, from Joel who completed the site survey to Mark & David who completed the insulation installation. The job was completed in one day with minimal disruption followed by a professional clear up afterwards. No hesitation in recommending.

Cameron M

Insulation Customer

Recently had an air source heat pump installed by RefreshNI , and it was the best managed house project I’ve ever been part of. All central heating system upgrades are very disruptive, but the contractors at Refresh used left my house cleaner than when they had started! Very swift and effective as well. Great firm, great people, and the quality of works has been excellent.

Richard T

Heat Pump Customer

I recently had Refresh install solar & battery storage. I was really impressed by the professional and efficient service they provided. The price quoted was very competitive. Both Niall Ryan works were very diligent and I was impressed by their knowledge and the care they took with their work. I am delighted with the end result. A five star service! Highly recommended.

Lindsey P

Solar Customer

I recently had an urgent request for testing of electrical equipment. I found Refresh to be very quick at responding to this and at very short notice. The work was completed at a very high standard from the office staff, to onsite works Refresh were first class to deal with and I would not hesitate to recommend them. Thank you to all the staff at Refresh. 1st class service.

Joe M

Electrical Customer

“Booked a gas boiler service easily through their office. Competitively priced. The Engineer arrived promptly and carried out the service diligently and professionally. No fuss, no mess. Will definitely use again.”

Patrick McK

Boiler Service Customer

“I used Refresh NI last week for the first time and was very impressed. From booking an appointment, and servicing the boiler to carrying out the work, the level of service and communication was first class, and a fair price. Highly recommended.”

Stephen S

Boiler Service Customer

 “From the first point of contact, RefreshNI was professional, friendly and hardworking. The boiler installation was completed in one day and required no clearing up after them. I would highly recommend this company.”

Rosaleen O'N

Boiler Installation Customer

Find more customer testimonials on our blog

Testimonial Tuesday, Meet Jill

Testimonial Tuesday, Meet Jill

Meet Jill, one of our recent oil to gas conversion customers. Jill recently chose Refresh NI to provide her oil to gas conversion service and we did not disappoint…. Read what Jill has to say about us!

read more
Oil to Gas Customer Testimonial

Oil to Gas Customer Testimonial

Thinking of converting from oil to gas? Refresh NI Offer oil to gas conversions, who better to hear why you should choose us than one of our very own customers!

read more
Margaret’s Customer Testimonial

Margaret’s Customer Testimonial

Meet Margaret! We converted Margaret from Oil to Gas and she has never looked back and stated this is the best home decision she has made. Find out why in our latest article.

read more