Here's What Our Customers Have To Say
We are your one-stop shop for a greener home, providing a range of energy-efficient home upgrades.
We are proud to be rated 4.9 / 5 on Google by our customers. Read some of our customer reviews below.
Recent Google Reviews
First experience with this company was when I booked them to sort out and service our boiler in work, They were quick and efficient and listened to our needs, they had our boiler back up and running and had also identified the issue, they gave us a quote and the repair was carried out. With this I was really happy with the workmanship and service they provided, The same year, I moved house into a property that would also need Gas servicing. I messaged in and got a date locked in, they were professional, polite and very easy to deal with, as a result I booked again for this year's service, it was great to see the same engineer back at the house knowing the quality he would provide and again this year we were not let down. Thanks again for your work Mark. If your looking a dependable and high quality service, with no rubbish attached to look after your boiler, I would highly recommend.
What a fantastic team! From first approach to the very end the team have been amazing. From Josh to Ryan & Niall and the rest of the team they all did a brilliant job installing our solar panels & battery. Very quick neat and tidy. Would certainly highly recommend them. Thanks
Chris was really polite and efficient. He treated myself and my home with respect and did a brilliant job at servicing and fixing my boiler, thank you! 😊
This was a great service, refresh NI arrived the next morning after logging the problem regarding my boiler. Parts ordered that same day and job was sorted the next day. Chris was really friendly and I would highly recommend!
Excellent
Had my boiler serviced this morning by Chris.He arrived at the start of my time slot and was very pleasant and polite. I have used this company every year for my service as they are very reliable and charge a very reasonable price.
These guys carry out work for several of our family members and myself. Top service every time.
This is my 3rd time using refresh. Each time they've been great. Really fast and efficient. Very nice engineer named chris just fixed my boiler. Very friendly and nice to my dog. Cant ask for more really
I recently had a gas boiler installed by Refresh NI, and I couldn’t be happier with the entire experience. From the very first phone call to the final installation, their customer service was absolutely outstanding. Everyone I spoke to was polite, knowledgeable, and genuinely eager to help, which made the whole process smooth and stress-free. The installation itself was done to the highest standard. The team arrived on time, worked efficiently, and left the space spotless when they were finished. They took the time to explain how everything worked, answered all my questions patiently, and made sure I was completely comfortable with the new system before they left. It’s rare to find a company that combines professionalism, expertise, and top-notch customer care so well. I would highly recommend Refresh NI to anyone needing boiler installation or heating services—they truly go above and beyond. Thank you again for such a great job!
First time booking a boiler service and Refresh made it a smooth experience from start to finish. Easy to book and a great price. Stuart was very knowledgeable, friendly, and even gave me useful tips on boiler management as a new homeowner. I received my invoice and gas safety certificate promptly after completion. Would definitely recommend and will be booking them again. Thanks again!
Converted from oil to gas. Needed radiator moved as well could not believe this would only take a day. Old boiler, hot water tank and oil tank all removed. All the staff who were here were the most pleasant tradesmen I have ever came across. The work like they promised just took one day and the house in some areas was left cleaner than when they started. A very happy customer would have no hesitation in recommending them. Also when dealing with the office staff they too were so pleasant so all in all a great company to deal with.
My experience with Refreshni to install gas heating was excellent from beginning to end. We met before the installation to plan and talk through the whole process. I found the planning and input with Pippa invaluable. The work itself was very efficient and completed to a very high standard. When I returned home, I was delighted both with the results and the care that had been taken in my apartment. Very much appreciated!
Chris and Wayne did a fantastic job sorting out our boiler today. They were very clean and tidy, polite and hard working. We will definitely use Refresh again for any future work on our boiler. Thank you!
We had a boiler check from Refresh NI and it was great. Arranged very quickly, the serviceman (Dougie) arrived promptly and was very polite and knowledgeable. We'll use again in the future!
From the very first phone call with Pippa in the Refresh NI office, through to the very thorough survey and finally to the connection and installation of our new gas boiler and water cylinder, we have been wowed with Refresh NI's levels of customer service, capability, knowledge and professional, respectful approach. Absolutely brilliant! Highly recommend!
Excellent service provided for conversion to gas heating from planning right through to completion. Team all very professional, competent and respectful of the property. Special shout out for Pippa for all the organisation which was second to none!
I have used Refresh twice recently. I had a replacement heating boiler installed, and a separate oil pipe replaced. Both of these jobs have been finished too the highest degree. From first enquiry to end of job, the service has been faultless. great communication, clean , professional and courteous engineers and a fair price. I can recommend them absolutely
Other Customer Reviews
“I recently had a home charger installed by Refresh NI. Lewis was knowledgeable, courteous & efficient. The quotation was competitive and there were no hidden surprises. Ryan, the engineer phoned me shortly before he arrived and the installation was done efficiently with no mess. I would have no hesitation in recommending Refresh to anyone.”
A friend of mine recommended this great company to me. Their prices are on the website , it shows transparency, the service is outstanding and it’s
easy to contact them. The engineers are polite, arrived on time and very knowledgeable & checked every detail. I received the gas service certificate in email as well with all the details. Highly recommend!
Had Refresh NI complete our loft insulation. From start to finish I found the company and staff to be professional and efficient, from Joel who completed the site survey to Mark & David who completed the insulation installation. The job was completed in one day with minimal disruption followed by a professional clear up afterwards. No hesitation in recommending.
Recently had an air source heat pump installed by RefreshNI , and it was the best managed house project I’ve ever been part of. All central heating system upgrades are very disruptive, but the contractors at Refresh used left my house cleaner than when they had started! Very swift and effective as well. Great firm, great people, and the quality of works has been excellent.
I recently had Refresh install solar & battery storage. I was really impressed by the professional and efficient service they provided. The price quoted was very competitive. Both Niall Ryan works were very diligent and I was impressed by their knowledge and the care they took with their work. I am delighted with the end result. A five star service! Highly recommended.
I recently had an urgent request for testing of electrical equipment. I found Refresh to be very quick at responding to this and at very short notice. The work was completed at a very high standard from the office staff, to onsite works Refresh were first class to deal with and I would not hesitate to recommend them. Thank you to all the staff at Refresh. 1st class service.
“Booked a gas boiler service easily through their office. Competitively priced. The Engineer arrived promptly and carried out the service diligently and professionally. No fuss, no mess. Will definitely use again.”
“I used Refresh NI last week for the first time and was very impressed. From booking an appointment, and servicing the boiler to carrying out the work, the level of service and communication was first class, and a fair price. Highly recommended.”
“From the first point of contact, RefreshNI was professional, friendly and hardworking. The boiler installation was completed in one day and required no clearing up after them. I would highly recommend this company.”
Find more customer testimonials on our blog
Testimonial Tuesday, Meet Jill
Meet Jill, one of our recent oil to gas conversion customers. Jill recently chose Refresh NI to provide her oil to gas conversion service and we did not disappoint…. Read what Jill has to say about us!
Oil to Gas Customer Testimonial
Thinking of converting from oil to gas? Refresh NI Offer oil to gas conversions, who better to hear why you should choose us than one of our very own customers!
Margaret’s Customer Testimonial
Meet Margaret! We converted Margaret from Oil to Gas and she has never looked back and stated this is the best home decision she has made. Find out why in our latest article.