Testimonials

Here's What Our Customers Have To Say

We are your one-stop shop for a greener home, providing a range of energy-efficient home upgrades.

 

We are proud to be rated 4.9 / 5 on Google by our customers. Read some of our customer reviews below.

 

Recent Google Reviews

Refresh NI

4.9Out of 5 stars

Overall rating out of 205 Google reviews

Great workmen clean and tidy and explained everything

Joe Noir
2 days ago

Chris and Wayne were so professional. They moved soaked items and advised that I should get an Electrician due to water leakage. Very courteous and worked nonstop. Delighted and hope your company can service my boiler hereafter 15 out of ten

Melanie Hudson
2 days ago

They are best❤️ I highly recommended 10/10

Anne Craig
2 days ago

Great job. Very efficient and fast. Loft insulation has made the House feels toasty warm.

Steven L
6 days ago

We recently had our oil heating system converted to gas by Refresh NI, and I couldn’t recommend them highly enough. From start to finish, Pippa and the team were absolutely fantastic. The whole process was seamless — communication was clear, prompt, and friendly throughout. The installation team did an outstanding job, leaving the house spotless when they finished. Their creativity and problem-solving saved us from having to lift our wooden floors, which we really appreciated. It’s rare to find a company that combines professionalism, great communication, and real care for the customer, but Refresh NI absolutely delivered. A brilliant experience from start to finish!

Chris201076
6 days ago

Dougie was punctual and professional, would recommend this service.

Hannah
a week ago

Refresh fitted my home with an EV charger. It was a seamless job start to finish even though it required rerouting the electric from the front of the house to the back, taking up floorboards and carpets etc. Very professional and everything works great! Highly recommend

Margaret Blair
a month ago

We had a new Worcester Greenstar 4000 Boiler and 7 new Radiators installed by Refresh Property Solutions on 4 August 2025. I was very impressed with Refresh NI from start to finish - from delivery of the quotation to final install of the boiler system. The workmanship was excellent and my home was left in a very tidy manner. In addition, I received a very efficient heating system. Thank you for your five star service.

Trevor Trimble
3 months ago

I recently had a gas boiler installed by Refresh NI, and I couldn’t be happier with the entire experience. From the very first phone call to the final installation, their customer service was absolutely outstanding. Everyone I spoke to was polite, knowledgeable, and genuinely eager to help, which made the whole process smooth and stress-free. The installation itself was done to the highest standard. The team arrived on time, worked efficiently, and left the space spotless when they were finished. They took the time to explain how everything worked, answered all my questions patiently, and made sure I was completely comfortable with the new system before they left. It’s rare to find a company that combines professionalism, expertise, and top-notch customer care so well. I would highly recommend Refresh NI to anyone needing boiler installation or heating services—they truly go above and beyond. Thank you again for such a great job!

James Shivas
Edited 2 months ago

First experience with this company was when I booked them to sort out and service our boiler in work, They were quick and efficient and listened to our needs, they had our boiler back up and running and had also identified the issue, they gave us a quote and the repair was carried out. With this I was really happy with the workmanship and service they provided, The same year, I moved house into a property that would also need Gas servicing. I messaged in and got a date locked in, they were professional, polite and very easy to deal with, as a result I booked again for this year's service, it was great to see the same engineer back at the house knowing the quality he would provide and again this year we were not let down. Thanks again for your work Mark. I had to have the team back for some repairs, and I was happy to do so, this time Wayne called in and got the boiler fixed and back up and running, with great customer service 😀 If your looking a dependable and high quality service, with no rubbish attached to look after your boiler, I would highly recommend.

Hannah Martin
3 months ago

First time booking a boiler service and Refresh made it a smooth experience from start to finish. Easy to book and a great price. Stuart was very knowledgeable, friendly, and even gave me useful tips on boiler management as a new homeowner. I received my invoice and gas safety certificate promptly after completion. Would definitely recommend and will be booking them again. Thanks again!

Colleen O'Hara
a month ago

Very thorough, when doing the gas boiler and appliance servicing. Very efficient and explained everything that needed to repaired showing us where the faults where. Others in previous yearly services had said a new boiler would be required soon, but these engineers sent in a fault report to there company and were able to order replacement parts for us, fit them and test them once they completed the repairs, saving us a lot of money compared to the cost of having to replace the boiler. This was very much appreciated.

Colette Casey
4 months ago

My experience with Refreshni to install gas heating was excellent from beginning to end. We met before the installation to plan and talk through the whole process. I found the planning and input with Pippa invaluable. The work itself was very efficient and completed to a very high standard. When I returned home, I was delighted both with the results and the care that had been taken in my apartment. Very much appreciated!

Jan Filanda
a month ago

Had my Ohme EV charger installed by Refresh NI and I couldn’t be happier with the service. Really professional from start to finish – very tidy job, no mess left behind at all. They went above and beyond to make sure everything was fitted perfectly and explained clearly. Couldn’t recommend them highly enough if you’re looking for a reliable installation! Thank YOU

Diane W
3 months ago

Converted from oil to gas. Needed radiator moved as well could not believe this would only take a day. Old boiler, hot water tank and oil tank all removed. All the staff who were here were the most pleasant tradesmen I have ever came across. The work like they promised just took one day and the house in some areas was left cleaner than when they started. A very happy customer would have no hesitation in recommending them. Also when dealing with the office staff they too were so pleasant so all in all a great company to deal with.

Other Customer Reviews

“I recently had a home charger installed by Refresh NI. Lewis was knowledgeable, courteous & efficient. The quotation was competitive and there were no hidden surprises. Ryan, the engineer phoned me shortly before he arrived and the installation was done efficiently with no mess. I would have no hesitation in recommending Refresh to anyone.”

Dave B

EV Charger Customer

A friend of mine recommended this great company to me. Their prices are on the website , it shows transparency, the service is outstanding and it’s
easy to contact them. The engineers are polite, arrived on time and very knowledgeable & checked every detail. I received the gas service certificate in email as well with all the details. Highly recommend!

Eniko J

Boiler Service Customer

Had Refresh NI complete our loft insulation. From start to finish I found the company and staff to be professional and efficient, from Joel who completed the site survey to Mark & David who completed the insulation installation. The job was completed in one day with minimal disruption followed by a professional clear up afterwards. No hesitation in recommending.

Cameron M

Insulation Customer

Recently had an air source heat pump installed by RefreshNI , and it was the best managed house project I’ve ever been part of. All central heating system upgrades are very disruptive, but the contractors at Refresh used left my house cleaner than when they had started! Very swift and effective as well. Great firm, great people, and the quality of works has been excellent.

Richard T

Heat Pump Customer

I recently had Refresh install solar & battery storage. I was really impressed by the professional and efficient service they provided. The price quoted was very competitive. Both Niall Ryan works were very diligent and I was impressed by their knowledge and the care they took with their work. I am delighted with the end result. A five star service! Highly recommended.

Lindsey P

Solar Customer

I recently had an urgent request for testing of electrical equipment. I found Refresh to be very quick at responding to this and at very short notice. The work was completed at a very high standard from the office staff, to onsite works Refresh were first class to deal with and I would not hesitate to recommend them. Thank you to all the staff at Refresh. 1st class service.

Joe M

Electrical Customer

“Booked a gas boiler service easily through their office. Competitively priced. The Engineer arrived promptly and carried out the service diligently and professionally. No fuss, no mess. Will definitely use again.”

Patrick McK

Boiler Service Customer

“I used Refresh NI last week for the first time and was very impressed. From booking an appointment, and servicing the boiler to carrying out the work, the level of service and communication was first class, and a fair price. Highly recommended.”

Stephen S

Boiler Service Customer

 “From the first point of contact, RefreshNI was professional, friendly and hardworking. The boiler installation was completed in one day and required no clearing up after them. I would highly recommend this company.”

Rosaleen O'N

Boiler Installation Customer

Find more customer testimonials on our blog

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